Terms & Conditions

1. Who we are

The Services are operated by Proxy Tech Ltd (trading as Vera) ("Vera," "we," "us," or "our").

Contact: stefano@stefanofracchiolla.com

2. Acceptance of these Terms

By accessing or using Vera, you agree to these Terms. If you do not agree, you should not use the Services.

3. Eligibility

You must be at least 18 years old to use Vera.

4. Accounts

Vera may use an anonymous account system (without traditional login credentials).

You are responsible for:

• your device security
• all activity associated with your account

5. Subscriptions, billing, and refunds

Subscriptions

Vera offers weekly, monthly, and 3-month subscriptions. Current prices are shown in the app at the time of purchase and vary by region. Subscriptions automatically renew unless cancelled.

Free trial (weekly plan only)

The weekly plan may include a 3-day free trial.

• You will not be charged during the trial
• At the end of the trial, the subscription automatically converts into a paid weekly plan unless cancelled before the trial ends

Cancellation

• Subscriptions can be cancelled at any time
• Cancellation must be done through the platform where you subscribed (e.g. Apple App Store or Google Play)
• After cancellation, you will continue to have access until the end of your billing cycle

Refunds

• You may request a full refund within 3 days after being charged
• Refund requests made after this period will not be granted

6. Your content

You may provide content such as messages, images, audio or voice notes, and screenshots (including conversations from third-party platforms).

You confirm that:

• you have the right to share this content
• your use of the content does not violate any laws or third-party rights

License

You grant us a limited license to store, process, analyze, and display your content solely to operate and improve Vera and provide its features.

7. Acceptable use

Vera is for getting personal, supportive advice about your own dating life. When you use Vera you agree not to submit content that:

• depicts or sexualizes minors
• contains non-consensual intimate imagery
• promotes violence, self-harm, harassment, or illegal activity
• contains hate speech or harassment targeting people based on protected characteristics
• attempts to coach, plan, or facilitate stalking, doxxing, or coercion of another person
• attempts to interfere with, disrupt, or gain unauthorized access to the Services

Vera also applies automated and human review to detect harmful content. We may remove content, block prompts, or terminate accounts that violate these rules. To report something Vera said that violates these rules, long-press the message in the app and tap Report — we respond within 24 hours. You can also email hello@stefanofracchiolla.com.

8. AI features and limitations

Vera uses artificial intelligence to analyze communication and behavior, identify patterns, and generate insights and suggested actions.

Important

• Outputs may be inaccurate, incomplete, or subjective
• Vera does not provide objective truth or guaranteed conclusions
• Vera's insights are interpretations based on available information, not definitive judgments

Your responsibility

You are solely responsible for how you interpret Vera's outputs, the decisions you make, and any actions you take.

No professional advice

Vera is not a substitute for medical advice, psychological or therapeutic support, or legal or financial advice.

9. No guarantee of outcomes

We do not guarantee any specific results from using Vera, including relationship outcomes, compatibility assessments, or personal or emotional results.

Vera is a tool to support reflection — not a guarantee of outcomes.

10. Third-party services

Vera relies on third-party providers (such as hosting, analytics, and AI services). These services may be subject to their own terms and policies.

11. Intellectual property

All rights in Vera — including software, content, design, and branding — are owned by us or our licensors.

You may not copy, modify, distribute, or reverse engineer any part of the Services without permission.

12. Disclaimers

The Services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, reliability, and non-infringement.

13. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, including emotional distress or personal outcomes, loss of data, profits, or opportunities, whether incurred directly or indirectly, arising from (a) your access to or use of (or inability to access or use) the Services; (b) reliance on AI-generated outputs; (c) any conduct or content of any third party; or (d) unauthorized access, use, or alteration of your content.

14. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from your use of the Services, your content, or your violation of these Terms.

15. Termination and suspension

We may suspend or terminate access to Vera if you violate these Terms or if we reasonably believe it is necessary to protect the Services, other users, or us. We may also modify or discontinue the Services at any time.

16. Privacy

Our data practices are described in our Privacy Policy.

17. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page and update the "Last updated" date.

18. Governing law

These Terms are governed by the laws of the United Kingdom.